About the Help & Support category

Help & Support

Get help with setup, Wi-Fi, hardware, apps, accounts, Tidbyt migration, and troubleshooting.

For the quickest answer, include:

  • Your device model
  • The firmware or app version, when known
  • What you expected to happen
  • What happened instead
  • What you already tried

Please remove passwords, API keys, Wi-Fi credentials, serial numbers, and other private information before posting.